Family Frames

There are never any shipping charges for downloaded product and you get access to your products instantly!

You can choose several formats for downloading products to your computer following completion of your purchase.

PDF Electronic Download products require that you have Adobe® Reader® installed on your computer before you can view your patterns. Without this FREE software you will not be able to view your downloaded patterns. Follow this link for installation instructions. PDF format works for desktop and laptop computers and iPads.

For downloading files to the Kindle®, you'll need to select the option to email the MOBI file to your Kindle device email address from your Amazon email address.

You can find the Kindle device email address by looking in "Settings" and then selecting "My Account" where the Kindle email address is displayed. Please note that the address must be entered exactly as displayed in your Kindle including in the correct upper or lower case.

The Amazon email address is the email address you have associated with your Amazon account.

Other e-Readers should choose the EPUB format and follow the instructions particular to your device for downloading.

A print-to-order pattern is printed for you at the time we receive your order. Patterns with up to eight pages are printed in color; patterns with more than eight pages have color covers with black and white inside pages. We'll print and ship it to you within 24 to 48 hours after receiving your order. Please note that your print-to-order patterns will be shipped separately to you so if you ordered other items, you'll receive multiple packages.