Customer Service - Download Help

Why do I have to register to use

You do not have to register to browse through our hundreds of great patterns and products. You can also choose to make a purchase as a guest without setting up an account if you're only purchasing physical products. However, if you purchase electronic download products, which will be stored on your bookshelf associated with your email address, or you want to track orders that are shipped to you, you will need to setup an account on the site.

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