Your browser is outdated. Upgrade to a modern browser to better experience this site.

Customer Service - Download Help

What is an electronic download?

An electronic download contains the same high-quality photos, material lists and instructions that you've come to expect from a printed pattern, except you can get it instantly over the Internet. Once it's on your computer, you can easily zoom in on the instructions and graphs for easy viewing. Your electronic downloads will never expire, so you can access them on your computer as long as you want.

Plus, you can store all your electronic downloadable patterns on your computer or e-Reader and build your pattern collection without filling up filing cabinets, closets, or storage bins. Each electronic download is between 100k up to several MB for pattern books, leaflets and books, and available as Adobe Reader PDF or EPUB. If you choose PDF format, you'll need to install Adobe Reader to view your patterns.