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Customer Service - Download Help

When will I receive my electronic download?

Our server sends a confirmation message to you at the email address you provided on the check out form. This confirmation will contain the all-important links making it possible for you to download your electronic download. Simply click on the link and the electronic download will begin to download. For this reason, it is very important that you enter your correct email address in the check out information!

After your purchase is complete, you can also find your purchased electronic downloads listed in your My Bookshelf section within the customer log-in area. Your electronic downloads will not be delivered to your home. Home delivery of great printed patterns continues to be a specialty of