How Can We Help You?
Manage My Account
View order history and update address book.
My Account Information
Change your address and email preferences.
How to find that perfect pattern, shipping information and product availability.
First Time Digital Shoppers
Learn how to purchase digital downloadable content in three easy steps.
Pattern Services and Revisions
Find pattern revisions and helpful resources.
Annie's Online Classes
Video classes that cover specific interest areas in a variety of craft categories.
Knit and Crochet Now!
Learn how to access free patterns from the Emmy-nominated PBS TV show, and find out more about ALL-ACCESS membership benefits.
Annie's Half-Price Club
Get information about Club benefits including how to use your e-Bucks, how to check your e-Buck balance, and more.
Annie's Free Shipping Club
Get information about Club benefits including restrictions about club usage, when free shipping applies, and more.
Annie's Creative Studio
Get information about Club benefits including restrictions about club usage and more.
Additional Customer Service Information
Learn how we protect your privacy and ordering information.
Electronic Downloads Pattern Information
Find out everything you need to know to purchase and download electronic product.
Frequently Asked Questions
Find the answers to the most common questions asked.
Troubleshooting and computer configuration.
Help us keep prices down by reporting copyright infringement of our patterns.
Learn more about our company.
Drop us a line!
If you cannot find an answer to your question in the list above, please feel free to email us at Customer_Service@AnniesCatalog.com or call us toll free at (800) 282-6643.
Your complete satisfaction is our goal at Annie's.