Frequently Asked Questions - Annie's Free Shipping Club

Please note: We are no longer accepting new memberships or renewals for Free Shipping Club.

What is Annie's Free Shipping Club?

As a member of Annie's Free Shipping Club, you will get free standard shipping on all orders placed on AnniesCraftStore.com for a full year. Benefits do not apply to deliveries outside of the contiguous United States, rush shipping, drop-shipped items, or additional freight orders.

How do I get free shipping on my order?

Just shop as you normally would on AnniesCraftStore.com and add the items you want to your cart. When you check out, your shipping charges will be adjusted off your order. If you're not seeing the free shipping, make sure you're logged in to your account.

How can I cancel my membership?

You can let us know you want to cancel your membership by clicking on the "Cancel Membership" link found here.

If you cancel your membership within the 30-day trial period, you won't be charged for the membership.

If you cancel after the 30-day trial period, we'll cancel your membership so that it won't be renewed and you will still receive free shipping for any orders before your membership expires, but your membership fees will not be refunded.

Do you accept international (non-U.S. and Canada) orders for the Club?
We're sorry, but Annie's Free Shipping Club is only available to those with both billing and shipping addresses in the contiguous U.S. The club is not available to residents of Alaska, Hawaii, or U.S. Territories.
Can I get free shipping for orders shipped to different addresses?

Yes, as long as you're shipping to an address in the contiguous U.S., you can use your membership benefits.

Do I get free shipping with orders I place on the phone or by mail?

Free Shipping Club benefits are valid only on orders placed online at AnniesCraftStore.com.

Can I give a gift membership to Annie's Free Shipping Club?

We are unable to accommodate gift memberships at this time.

Can I get a refund of my Annie's Free Shipping Club membership charges?

If you haven't yet used the free shipping benefit, we'll be happy to refund you within 21 days of the charge.


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