Frequently Asked Questions - Annie's Free Shipping Club

What is Annie's Free Shipping Club?

As a member of Annie's Free Shipping Club, you will get free standard shipping on all orders placed on AnniesCraftStore.com for a full year. Benefits do not apply to deliveries outside of the United States, rush shipping, drop-shipped items, or additional freight orders.

For your one-time only trial membership period, you get 30 days of free standard shipping. Then at the end of that period, we will charge your credit card for your annual membership fee of $49 unless you cancel before then.

Near the end of your annual membership period, we'll send you an email letting you know about your upcoming automatic renewal. Unless we hear from you, we'll conveniently charge your credit card the annual membership free of $49 and grant you another full year of free standard shipping.

How do I get free shipping on my order?

Just shop as you normally would on AnniesCraftStore.com and add the items you want to your cart. When you check out, your shipping charges will be adjusted off your order. If you're not seeing the free shipping, make sure you're logged in to your account.

How can I cancel my membership?

You can let us know you want to cancel your membership by clicking on the "Cancel Membership" link found here.

If you cancel your membership within the 30-day trial period, you won't be charged for the membership.

If you cancel after the 30-day trial period, we'll cancel your membership so that it won't be renewed and you will still receive free shipping for any orders before your membership expires, but your membership fees will not be refunded.

Do you accept international (non-U.S. and Canada) orders for the Club?
We're sorry, but Annie's Free Shipping Club is only available for U.S. addresses.
Can I get free shipping for orders shipped to different addresses?

Yes, as long as you're shipping to an address in the U.S., you can use your membership benefits.

If I cancel my membership, can I join again later with another 30-day free trial?

You can't get a second free trial because we allow only one per person, but you can rejoin at any time on payment of your annual membership fee.

Do I get free shipping with orders I place on the phone or by mail?

Free Shipping Club benefits are valid only on orders placed online at AnniesCraftStore.com.

Can I give a gift membership to Annie's Free Shipping Club?

We are unable to accommodate gift memberships at this time.


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