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Customer Service - Download Help

Website Questions

Your complete satisfaction is guaranteed. If you are not pleased with your electronic download purchase for any reason, please notify customer service.

How can I find out what electronic downloads I've already ordered? (electronic download product only)

When I tried to check out, I received an invalid cookie error that said my logon ID may be in use by another user. What does this mean?

I can't get my credit card number to work, what is the problem?

During check out I received the following message "Unable to Contact PayPal to Authorize Credit Card -- Please try again later." What does this mean?

My claim code is not working. What can I do?

How do I get special discounts and offers from

How do I contact customer service?

My email address changed, how do I let you know?