Customer Service - Download Help

How do you deliver your electronic download and what are the charges?

All electronic downloads are delivered electronically, directly to your computer. You will receive a confirmation email almost immediately. If you have not received an email within 1 hour, please check your bulk or spam folder. If the confirmation email is not located there, check your My Bookshelf in the customer log-in area for your patterns. If you are unable to locate the products recently purchased by either of these methods, please contact customer service.

At there are no delivery charges for electronic downloads! All purchased electronic download product can be sent to any valid email address anywhere in the world.

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