Customer Service

What are my shipping options?

If you have provided us with your email address, you will receive an email confirmation when we receive your order and when your order is shipped. Orders generally take 6-8 business days for delivery.

Customers in Alaska, Hawaii, and U.S. Territories should expect delivery times of 2-4 weeks. Customers in Canada should expect delivery times of up to 4 weeks. Allow 6-8 weeks for drop-shipped items, unless otherwise stated.

SHIPPING AND PROCESSING

For orders totaling:	Add:
up to $5.00	$3.99
$5.01 to $10.00	$5.99
$10.01 to $20.00	$7.99
$20.01 to $45.00	$8.99
$45.01 and over	$9.99
Canadian customers please add $10.00.

Special shipping and processing rate - $3.99 per shipment for orders with a maximum of 2 pattern leaflets and total purchase under $12.00 (before shipping and taxes). Books are not eligible for special shipping and processing rate.
Need your order in a hurry? Choose Rush Delivery. We will guarantee delivery on in-stock merchandise within 3 business days from the time we receive your order. (Available in the continental U.S. only.) CT Monday through Friday. Add $12.00 for this service. (Does not apply to Canada, Hawaii, Alaska, Puerto Rico, P.O. Box, or FPO and APO military addresses.)
Canadian Customers Pay with major credit card or check in U.S. funds only. All customs, duties, and brokerage fees are the customer's responsibility.
Annie's stands behind our guarantee of 100% customer satisfaction and will send products to locations where we can guarantee delivery. At this time, delivery can be guaranteed in the United States and Canada only. We reserve the right to modify our policy at any time. Please refer questions or comments to: Customer_Service@AnniesCatalog.com

Can I order electronic downloads by phone and have them delivered to my home?

When will I receive my electronic downloads?

How do you deliver your electronic downloads and what are the charges?